We have a 7-day return policy, which means you have 7 days after package is marked delivered by the tracking system. You can make a request for return within 7 day period.
To be eligible for a return, your item must be in the same condition that you received it and unworn, undamaged, unwashed, unaltered with tags. Also there should not be odors of cigarette and perfume.
Original shipping cost will not be refunded and return shipping cost is assumed by the customer.
If you have received a defective item, please contact us within 3 days, if you fail to notify within 3 days of receiving the item, it will no longer qualify for a return or replacement. Exact color of an item may vary due to photo lighting and computer monitor color saturation. Also exact texture and pattern design may vary. These situations do not qualify as defects. Please include a photo of the defect with your email.
Final Sale items are not eligible for return or exchange of size under any circumstances.
All return items will be subject to a 20% restocking fee.
To start a return, you can contact us at info@estellafashion.com